• admin@rbcoininv.com
  • support@rbcoininv.com
  • payment@rbcoininv.com

General Questions

Who may be a client of Rbcoin Investment Limited ?
Everyone may be a client of Rbcoin Investment Limited but he/she must be not less 18 years old.
How may i become a client of Rbcoin Investment Limited ?
You may become a client of Rbcoin Investment Limited and it is totally free of charge. All you need is to open an account and fill all required fields.
Is it free of charge to open an account?
Yes, it is totally free of charge.
I have trouble during registering. What shall i do?
Check the right of the entered information. Displayed errors can help you, they show where you have made mistakes. Sometimes it could be browser issue. Try to change your browser or turn off any translator if you use it. If you need further assistance don't hesitate to contact us.
How long does it take to make my client account active?
Your account will be active immediately after registration.

Account Questions

How may i access my account?
You may log into your account by clicking the link Login and enter your username and password.
May i change my login data?
You may change your password by clicking the link Edit Account in the navigation menu. In order to change your payment accounts data you need to contact our support service.
How secure user accounts and personal data?
All stored data on our servers remains protected via encryption technology all the time.All account related transactions done by our clients are mediated exclusively via secured internet connections.
What if i can't log into my account because i forgot my password?
Click password recovery link, forgot password type your username or email and you should receive reset password link. If you haven't receive password reset link check your spam folder.
How many accounts can i open on the site?
Any client can have only one account per IP/Family/Payment account. In the event of multiple registrations from your computer we have rights to suspend all of your account.

Investment Questions

How may i make a deposit?
In order to make a deposit click Make Deposit in the navigation menu. Fill desired amount in the 'Amount' field, choose payment system that you use and click 'Confirm'. Follow further instructions of your payment system.
When the deposit should be activated?
Your deposit should be activated immediately if you use Payeer, Perfect Mone and Advcash. For deposits in bitcoin it could be some time long which is required for getting confirmations by bitcoin network. If your deposit hasn't appear in your account for a long time, please contact us.
Where can i read about the investment plans?
You can check all actual investment plans in your member area on deposit page.
Do you charge any fee for providing your investment services?
No, we do not charge any fees. The profit that we make from our overall investments is enough for us. We do not need to charge any fees for any transaction, however, payment processors may charge you with receiving fees and we have no control over that.
Do you have any limits for an investment amount?
The minimum investment amount is only $20 and the maximum amount is $50,000 per transaction. But please pay attention that you have as many deposits as you want. So there is no maximum for your investment portfolio.
Does the profit include my initial deposit?
Yes, your profit includes your initial deposit.
May i have several deposits at the same time?
Yes, sure you may have as many deposits as you want at the same time.
May i make direct deposit from my account balance (reinvest my profit) ?
Yes, sure. You may reinvest your profit from your account balance. In order to make a deposit from your Rbcoin Investment Limited account you need to select 'Deposit from Account Balance' on Make deposit page in your Member area.
Which electronic currencies do you accept at the moment?
At the moment, we accept - Perfect Money, Payeer, Advcash and Bitcoin.

Withdrawal Questions

How can i withdraw my profit?
In order to withdraw your profit you need to withdrawal request on Withdraw page in your member area. Just fill desired withdrawing amount and choose payment system which you use for making your deposits.
How soon after the withdrawal of the request will appear money on my payment account?
Your request will be processed within 24 hours. We do everything possible to reduce awaiting time of our clients.
What is the minimum and maximum amount that can be withdrawn?
The minimum withdrawal amount is only $1 and the maximum amount is not limited.
Do you process withdrawal requests on weekends?
Yes, we process withdrawal requests 7 days a week.
I requested for a withdrawal some time ago, but money haven't come yet?
Please, pay attention that usually we process withdrawals within 24 hours. But anyway contact our support service and we will check your issue.

Affiliate Questions

Do you have an affiliate program?
We have 2% referrel commission system.
When my affiliate bonus will be paid?
Affiliate bonus will be paid to your account balance as soon as your referral processes his deposit from external processor.
Do i get benefit from affiliate program without investing ?
No, you will not get benefit from affiliate program without investing.

If you have not found the answer to your question please contact Support , you will definitely get answer to your question.